AirAsia Berhad dba (AK)

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TripAdvisor Traveler Rating

? TripAdvisor 2019
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Latest reviews from TripAdvisor

Eliseasd
Date of travel March 2020
“MUST BOYCOTT THIS COMPANY”
rating

TERRIBLE CUSTOMER SERVICE After a year i still yet to receive my credit at big account! Was promised to refund but got rejected, ok fine i accept credit but where is the credit now? Are airasia a... more +

DrJohnWong
Date of travel September 2020
“Read the reviews. You CANNOT trust this airline.”
rating

My refund request went from “approved” to “delayed” to “coverted to points” to “not eligible for anything”. I had to go down to the airport at each step because of their infuriating VIRTUAL... more +

mmichael1979
Date of travel April 2021
“Very BAD customer service”
rating

No refund yet since march 2020!!! Still in progress??? I have tried many times Live chat and everytime I had to wait more than 8 hours online queuing... no one replied... Very bad customer... more +

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TripAdvisor Traveler Rating
3.5 rating

Based on 3,449 traveler reviews

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