I wanted to do one simple thing: exchange my ticket from one day to another. Impossible to do online, I have contacted Tui in all the channels that I could: mail, customer service, telephone. This... more +
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TripAdvisor Traveler Rating? TripAdvisor 2019
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On our flight no. TB181 from Brussels to Punta Cana on 15/08/2021, we sat in the Deluxe section and while the flight crew was very nice, a lot of passengers either weren’t wearing any masks at all... more +
The flight was delayed by 8.5 hours. Scheduled to leave at 0530 and did not depart (wheels up) until after 2 PM! First they announced a one hour delay; then said it will leave at 7, then 8, then... more +
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