HOTEL MYSTAYS Kanazawa Castle, Kanazawa, Ishikawa, Japan

※ Breakfast fee for children aged 4 to 6 is not included in the price, please pay JPY 850 at the front desk.
According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):

Accommodation tax of JPY 200 is charged at the property per person per night for room rate less than JPY 19,999.
Accommodation tax of JPY 500 is charged at the property per person per night for room rate of JPY 20,000 and over.
Cancellation policy is different for each rate plans. Please check rate plan details.
Car parking is available at an additional charge and subject to availability. Guests planning to arrive by car are requested to contact the property in advance. Guests will be assigned to a coin parking outside the property if the parking lot is full.
Children 0-12 years old stay for free if using existing bed.
Children 13 years and over are considered as adults.
Children under 12 years old stay for free if using existing bed for only below rooms.
Standard Double
Standard King
Deluxe Twin
Deluxe Triple
Other rooms are not allowed to share existing bed with children.
Please contact the property for more information.
Extra bed is not available at this property.
The conditions of the housekeeping service vary depending on the length of stay. Please contact the property for more information.
The spa is available from 04:00 PM to 01:00 AM /05:00 AM to 10:00 AM.
There is an additional breakfast charge for children. Please contact the property directly for more information.
[Notice of Change in Kanazawa City Accommodation Tax System since 1 October, 2024]
The Kanazawa City accommodation tax system will be changed from October 2024, and the accommodation tax will be exempted if the room charge is less than JPY5,000 per person per night.

[The tax rate before the change will be applied until 30 September, 2024.]
Accommodation charge (per person per night)
Less than JPY20,000: Tax amount JPY200
More than JPY20,000: Tax amount JPY500

[Tax rate after change Effective for stays on 1 October, 2024]
　Accommodation charge (per person per night)
More than JPY5,000 - less than JPY20,000: Tax amount is JPY200
More than JPY20,000: Tax amount JPY500

　The guest check the official Kanazawa City website for details.
The room rate contains the so-called “room only charge" which does not include meals, consumption tax, bath tax, etc., per person per night and service charge.

[Notice of Entire Building Power Outage Due to Annual Electrical Equipment Inspection]

Thank you very much for your continued patronage of HOTEL MYSTAYS Kanazawa Castle.

Please be informed that the entire building will undergo a power outage on the date below due to our annual electrical equipment inspection. We sincerely apologize for any inconvenience this may cause to our guests and appreciate your understanding and cooperation.

[Date]: Thursday, May 29, 2025
[Time]: 12:00 PM – 2:00 PM (scheduled)

There is an emergency light on the bed board in each room for your use.

All lighting throughout the building will be turned off.
During the power outage, the emergency ceiling lights in guest rooms will be on.
Elevators will not be available during the inspection. Please use the emergency stairs.
All electricity and air conditioning, including in guest rooms, will be stopped.
Please turn off the power to computers and other electronic devices in advance.
Please unplug heat-generating appliances such as hair dryers and kettles from the outlets, as they may cause fires when the power is restored.
The refrigerators in guest rooms will also stop. Please refrain from opening the door and take care to maintain the temperature inside.
The telephones in guest rooms will not be available. If you need to contact the front desk, please come directly to the front desk on the 1st floor.
Showers can be used, but the bathroom lights will be off. We recommend using the shower before the power outage.
The public restrooms in common areas will not be available.

Thank you for your understanding and cooperation.
The public bath on annex 2nd floor is available from 04:00 PM to 01:00 AM/05:00 AM～10:00 AM. It may be crowded between 07:00 PM and 10:00 PM.
To follow the Invoice System, one receipt will be issued for each payment or transaction. Receipts that split the room fee for one night or for only part of the total amount cannot be issued.