English Tokyu Stay Shibuya
8-14, Shinsencho, Shibuya-ku, Tokyo, Japan 150-0045
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[About room cleaning]
・Consecutive nights
"Simple cleaning" is a request system. If you wish, please put out a cleaning request tag in front of the door. Simple cleaning means collection of face towels, bath towels, bath mats, nightwear, and trash in trash cans.
・For stays of 7 nights or more
In addition to the above simple cleaning, "room cleaning" will be performed once a week. Bed making, changing towels and nightwear, replenishing room equipment, cleaning the room, and collecting garbage from the trash can.
*Additional room cleaning is available for an additional fee. Please contact the front desk for details.
Check-in is at 3:00 PM
Early check-in is subject to availability.
The office is open from 8:00 AM to 10:00 PM.
Guests arriving after 7:00 PM are requested to contact the property directly prior to arrival.
Check-in or check-out outside the mentioned hours may be subject to an additional charge.
One preschool child using an existing bed stays for free per adult.
Please note that guests over 6 years old are considered as adults.
Please note that the hotel does not provide extra bed or baby cot in any room.
------------------------------
●Information about the invoice system starting in October 2023
Advance payment reservations are not compatible with Japan's domestic invoice system (eligible invoices/receipts).
Please note that if you make a reservation with advance payment, we will not be able to issue a receipt at the hotel.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
------------------------------
Notice of Partial Change in Breakfast Offerings
We are pleased to announce that we will be making some changes to our breakfast menu starting December 1st.
The style of breakfast will remain the same, with a choice of Japanese or Western style, which you can heat up in a microwave oven and eat in your room, but the Japanese style will be newly renewed.
Details will be announced later on the website or in the plan details.
We thank you for your understanding.
・Consecutive nights
"Simple cleaning" is a request system. If you wish, please put out a cleaning request tag in front of the door. Simple cleaning means collection of face towels, bath towels, bath mats, nightwear, and trash in trash cans.
・For stays of 7 nights or more
In addition to the above simple cleaning, "room cleaning" will be performed once a week. Bed making, changing towels and nightwear, replenishing room equipment, cleaning the room, and collecting garbage from the trash can.
*Additional room cleaning is available for an additional fee. Please contact the front desk for details.
Check-in is at 3:00 PM
Early check-in is subject to availability.
The office is open from 8:00 AM to 10:00 PM.
Guests arriving after 7:00 PM are requested to contact the property directly prior to arrival.
Check-in or check-out outside the mentioned hours may be subject to an additional charge.
One preschool child using an existing bed stays for free per adult.
Please note that guests over 6 years old are considered as adults.
Please note that the hotel does not provide extra bed or baby cot in any room.
------------------------------
●Information about the invoice system starting in October 2023
Advance payment reservations are not compatible with Japan's domestic invoice system (eligible invoices/receipts).
Please note that if you make a reservation with advance payment, we will not be able to issue a receipt at the hotel.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
------------------------------
Notice of Partial Change in Breakfast Offerings
We are pleased to announce that we will be making some changes to our breakfast menu starting December 1st.
The style of breakfast will remain the same, with a choice of Japanese or Western style, which you can heat up in a microwave oven and eat in your room, but the Japanese style will be newly renewed.
Details will be announced later on the website or in the plan details.
We thank you for your understanding.
Search room available
Facilities
Hotel Facilities
- Free Wifi
- Fax/Photocopying
- Dry Cleaning
- Air Conditioning
- 24-Hour Front Desk
- Heating
- Non-smoking Rooms
- Vending Machine (drinks)
- Designated Smoking Area
- English
- Japanese
- Kids' Club
- Free Wi-Fi in all rooms!
- Internet
- Internet services
- Wi-Fi in public areas
- Body thermometer
- First aid kit
- Hot water linen and laundry washing
- Safe dining setup
- Staff trained in safety protocol
- German Spoken
- Suit Press
- Vending machine
- Air conditioning in public area
- Special Diet Meals (upon request)
- Elevator
- Facilities for Disabled Guests
- Croatian Spoken
- Heating in public area
- Ironing Service
- Laundry service
- Breakfast service
- Postal service
- Shared Lounge/TV Area
- Smoke-free property
- Smoking area
- Terrace
- Hungarian Spoken
- Family/child friendly
- Family room
- Game Room
- Library
- Check-in [24-hour]
- Nightclub/DJ
- Front desk [24-hour]
- Soundproof Rooms
- Indonesian Spoken
- Security [24-hour]
- Service animals are welcome
- Icelandic Spoken
- Entertainment Staff
