Fujikawaguchiko Onsen Konanso, Yamanashi, Yamanashi, Japan

This property will not accommodate hen, stag or similar parties.
Please inform Fujikawaguchiko Onsen Konanso in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please be informed that the property is strictly non-smoking throughout.

Please note, for some room types, guests must walk up stairs to reach the room.

Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Child rates are applicable to children 11 years and under. Please contact the property directly for more details.

Guests with a dinner-included booking must check in by 18:00 to eat dinner at the property. Guests who check in after 19:00 may not be served dinner, and no refund will be given.

Guests who want to include dinner additionally to their plan must inform the property in advance. Dinner requests on the arrival day cannot be accommodated.

Guests with food allergies/restrictions are advised to notify the hotel in the Special Requests box when booking. Special requests made upon arrival cannot be accommodated.

To use the property's free shuttle, call upon arrival at Kawaguchiko Train Station. Contact details can be found on the booking confirmation.

Guests who wish to use extra beds need to contact the hotel in advance (up to 4 guests in a room in total). Additional charges apply.